Effective Date: 9/1/2026
Welcome to Chop23. By accessing our website, placing an order, purchasing a meal-prep package, or using any of our services, you agree to the following Terms & Conditions.
All orders are subject to availability and confirmation by Chop23. Because Chop23 offers rotating weekly menus, meal selections, ingredients, prices, and availability may change at any time.
Once an order has been confirmed and entered into preparation, changes or cancellations may not be permitted.
Chop23's menu may change from week to week. Menu items are available while supplies last and may sell out before the ordering deadline.
Chop23 reserves the right to modify, substitute, or discontinue a menu item when necessary.
Customers purchasing meal-prep packages are responsible for selecting the appropriate package and providing accurate information regarding their meal preferences.
Meal-prep options may include:
Customers may choose their own meals or select the Chef's Choice option when available.
For Chef's Choice orders, customers must provide accurate information regarding allergies, dietary restrictions, dislikes, and other relevant preferences. Chop23 will make reasonable efforts to accommodate those preferences but does not guarantee specific meals or allergen-free preparation.
Payment is required at the time of checkout unless otherwise specified by Chop23.
Customers are responsible for reviewing their order, selections, applicable fees, and total amount before completing payment.
Chop23 reserves the right to cancel an order if payment cannot be successfully processed.
Pickup locations may vary depending on the weekly menu, event, or availability.
Customers will receive the applicable pickup location and instructions with their order confirmation.
Chop23 does not publicly disclose its food preparation location or residential address as a customer pickup location.
Customers are responsible for picking up their orders during the designated pickup period.
Where delivery is available, delivery areas, fees, dates, and time windows may vary.
Customers must provide accurate delivery information and be available to receive their order.
Chop23 is not responsible for delays or failed deliveries resulting from incorrect information, customer unavailability, traffic, weather, or circumstances outside of Chop23's reasonable control.
Because Chop23 prepares fresh and perishable food specifically for each order, food products cannot be returned or exchanged.
Refunds and partial refunds may be issued when there is a valid and reasonable issue with an order, subject to Chop23's Return & Refund Policy.
Customers should report order issues as soon as possible after receiving their order.
Customers are responsible for informing Chop23 of any food allergies or dietary restrictions before placing an order.
Chop23 prepares food in an environment where various allergens may be present. While reasonable precautions may be taken, Chop23 cannot guarantee that any food product is completely free from allergens or cross-contact.
Please review the Chop23 Food Allergy & Ingredient Policy before ordering.
Customers are responsible for properly storing and handling food after pickup or delivery.
Perishable food should be refrigerated promptly after receiving it and consumed according to appropriate food-safety practices.
Chop23 is not responsible for food that becomes unsafe due to improper storage, handling, transportation, or reheating after the customer receives the order.
Food photographs displayed on the website are intended to represent the products but may not reflect the exact appearance, presentation, portion, garnish, or packaging of the meal received.
Ingredients and preparation methods may also vary based on availability.
Promotional offers, discounts, coupons, and special offers may be subject to additional terms.
Unless otherwise stated, promotions cannot be combined with other offers.
Chop23 reserves the right to modify or discontinue promotions at any time.
Customers agree to use the Chop23 website for lawful purposes only.
Customers may not attempt to interfere with the operation or security of the website, submit fraudulent information, use unauthorized payment information, or otherwise misuse the website or its services.
The Chop23 name, logo, website content, photographs, graphics, written materials, and other original content are owned by or licensed to Chop23.
No Chop23 content may be copied, reproduced, modified, distributed, or used commercially without written permission.
Chop23 may use third-party platforms and services for payment processing, website hosting, ordering, delivery, scheduling, marketing, and other business operations.
Those third parties may have their own terms and privacy policies.
Chop23 reserves the right to update these Terms & Conditions at any time.
Changes will become effective when posted to the website unless otherwise required by law.
These Terms & Conditions shall be governed by the laws of the State of Michigan, unless otherwise required by applicable law.
Questions regarding these Terms & Conditions may be directed to:
Effective Date: 9/1/2026
At Chop23, we take food allergies and dietary restrictions seriously. Because our menu changes regularly and multiple food items may be prepared in the same kitchen, customers are responsible for reviewing available ingredient information and informing Chop23 of any food allergies or dietary restrictions before placing an order.
Chop23 may use or handle ingredients containing common allergens, including but not limited to:
Additional allergens or allergenic ingredients may be present depending on the weekly menu.
Although Chop23 takes reasonable precautions when preparing food, we cannot guarantee that any meal is completely free from allergens or cross-contact.
Ingredients may be prepared using shared:
Because of this, even a meal that does not intentionally contain a particular allergen may come into contact with it during preparation.
Customers with food allergies or dietary restrictions should contact Chop23 before ordering to discuss ingredients and available options.
When placing a meal-prep order, customers should accurately disclose:
Customers should not assume that a meal is allergen-free simply because a particular allergen is not listed in the meal description.
Customers selecting Chef's Choice Meal Prep are responsible for providing accurate information about their allergies, dietary restrictions, and foods they cannot eat.
Chop23 will make reasonable efforts to consider the information provided when selecting meals; however, Chef's Choice does not guarantee allergen-free meals or the elimination of cross-contact.
If you have a severe or life-threatening food allergy, please contact Chop23 before placing an order.
Due to the possibility of cross-contact in a shared food preparation environment, Chop23 may determine that it cannot safely accommodate certain severe allergies.
Customers are responsible for determining whether Chop23's food is appropriate for their individual dietary needs.
Ingredients may vary based on the weekly menu, product availability, substitutions, and preparation methods.
If you have questions about the ingredients in a specific meal, please contact Chop23 before purchasing.
By placing an order with Chop23, you acknowledge that:
I understand that Chop23 prepares food in an environment where allergens may be present and that Chop23 cannot guarantee that food will be completely free from allergens or cross-contact. I have provided accurate information regarding my allergies and dietary restrictions and understand that I am responsible for determining whether a meal is appropriate for me.