Last updated: September 14, 2026
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
We do not sell, rent, or share your personal information - including your mobile opt-in and SMS consent data - with third parties for advertising purposes.
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and improve your experience with our Services.
Marketing and Communications. We may use your personal information to communicate with you about Chop23 products, services, promotions, and other information that may be relevant to you. These communications may be sent by email, text message, or other communication methods where permitted by law and in accordance with your communication preferences.
We do not sell, rent, or share your personal information - including your mobile opt-in and SMS consent data - with third parties for advertising purposes.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
Communicating with You. We use your personal information to provide customer support, respond to inquiries, provide effective services, and maintain our business relationship with you.
Legal Reasons. We may use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, and to enforce or investigate potential violations of our terms or policies.
In certain circumstances, we may disclose personal information to third parties when necessary to operate our business, provide the Services, process transactions, fulfill orders, or comply with legal obligations.
These disclosures may include:
Service Providers. We may share personal information with Shopify, vendors, contractors, and other third parties that perform services on our behalf, such as payment processing, website hosting, data storage, customer support, order fulfillment, shipping, and technology services.
Business Operations. We may disclose information when necessary to operate, maintain, protect, or improve our Services.
At Your Direction or With Your Consent. We may disclose information when you direct us to do so, request that we do so, or otherwise consent to the disclosure.
Affiliates and Business Transactions. We may disclose information to our affiliates or in connection with a business transaction such as a merger, acquisition, financing, reorganization, or bankruptcy.
Legal and Safety Reasons. We may disclose information when required or permitted by law, including in response to subpoenas, court orders, legal process, government requests, or when necessary to protect our rights, users, property, or the safety of others.
We do not sell, rent, or share your personal information - including your mobile opt-in and SMS consent data - with third parties for advertising purposes.
Disclosures to service providers described above are made for the purpose of providing and operating our Services and are not considered a sale, rental, or sharing of your personal information with third parties for their own advertising purposes.
We may send you promotional emails or text messages when permitted by law and consistent with your communication preferences.
You may opt out of promotional emails at any time by using the unsubscribe option included in our emails.
For SMS communications, you may opt out by following the instructions provided in the applicable text messages, such as replying "STOP."
If you opt out of promotional communications, we may still send you non-promotional communications necessary to provide the Services, such as order confirmations, shipping updates, account notifications, or other transactional messages.
Your mobile opt-in and SMS consent data will not be sold, rented, or shared with third parties for advertising purposes.